Privacy matters before you create an account, submit an identity document, make a deposit, or place a bet. Habtam Bet is committed to clear and responsible handling of personal information across its website, mobile version, app, account services, betting products, games, bonuses, payments, and support channels. This Habtam Bet Privacy Policy explains what information we collect, why we use it, and how you can ask questions about Habtam Bet privacy or your data rights.
In this policy, “personal data” means information that identifies you or can reasonably be linked to you, such as your name, phone number, account activity, device information, or payment record. “Processing” means collecting, recording, using, storing, sharing, or deleting that information. We aim to collect only the information needed for lawful, security, operational, consumer protection, and regulatory purposes.
Who We Are
Habtam Bet provides online betting and gaming services for eligible adult users in Ethiopia, subject to applicable rules, eligibility requirements, regional restrictions, and the operator’s current licensing and regulatory status. More information about the platform is available on our About Us page. Users may also review License & Regulation information and verify current requirements through the competent authority’s latest information where appropriate.
This privacy policy in Ethiopia applies whether you are browsing from Addis Ababa or another region, using a browser or app, registering a betting account, contacting support, or using available betting and gaming features.
Information We Collect
The type of Habtam Bet personal data we receive depends on how you use the service. Information may include:
- Account data: name, phone number, email address, date of birth, username, and password-related security information.
- Identity and verification data: age checks, identity documents, KYC information, customer due diligence records, and fraud-prevention data. KYC means “Know Your Customer” and may be used to confirm that an account holder meets eligibility requirements.
- Transaction data: deposits, withdrawals, payment authorization details, balance history, records of transaction, bonus activity, and payment-related checks.
- Betting and gaming data: bet selections, odds, results, sport betting activity, live betting activity, Keno activity, game sessions, winnings, and promotion use.
- Technical data: IP address, device type, operating system, browser, app version, cookies, log files, and security-monitoring information.
- Communication data: emails, chat messages, support requests, complaints, call records where applicable, and information provided during a complaint-handling procedure.
- Responsible gaming data: deposit limits, account restrictions, self-exclusion requests, risk indicators, and related communications.
For example, if you request a withdrawal, Habtam Bet may review account-holder information, payment details, and verification records to confirm that the request is authorized. We do not seek unnecessary sensitive information merely because a user wishes to browse the website or explore available services.
How We Use Personal Data
Habtam Bet data protection practices support the operation and integrity of the platform. We may process personal data to create and manage accounts, confirm age and identity eligibility, maintain secure login controls, process deposits and withdrawals, settle bets and winnings, and administer bonuses or promotions.
Information can also be used to detect multiple accounts, suspicious betting patterns, payment abuse, bonus abuse, fraud, unauthorized access, or other activity that may place users or the service at risk. Technical records may help investigate an unfamiliar login attempt, while transaction records may be needed to review a withdrawal procedure or resolve a payment dispute.
We may use information to improve the website, app, games, support experience, page performance, and availability of services. Important operational messages, such as account-security alerts, verification requests, payment notices, or changes affecting your account, may be sent when necessary. Marketing communications are sent only where allowed and with available opt-out options.
Processing may further be necessary for tax, accounting, anti-money laundering, licensing, responsible betting measures, record-keeping, and other compliance requirements under applicable Ethiopian laws and regulations.
Legal Basis / Lawful Reasons
Habtam Bet may handle personal data when it is needed to provide the requested service, operate a betting account, comply with legal obligations, protect users and the platform, prevent fraud, resolve disputes, or meet regulatory requirements. Where required, we may rely on your consent, such as for certain cookies or marketing preferences.
The lawful reason can vary by activity. An identity check may be required before particular account actions; a transaction record may be retained for financial or security reasons; and account restrictions may be processed to support responsible gaming. Applicable legal bases and compliance requirements should be confirmed by the operator as services and the regulatory framework develop.
Cookies and Tracking
Cookies are small files stored on a browser or device. Habtam Bet and contracted technology providers may use cookies and similar technologies to keep you signed in, remember settings, protect accounts, analyse traffic, identify technical errors, improve mobile access, and measure permitted marketing activity.
You can manage some cookies through browser or device settings, although blocking essential cookies may affect login, payment, or account functions. Please read our Cookie Policy for further information.
Data Sharing
Habtam Bet does not sell personal data as a product. Limited information may be shared with trusted third parties when this is necessary to provide services, meet compliance requirements, or protect the platform.
- payment processors and payment authorization providers;
- identity verification and KYC providers;
- hosting, cloud infrastructure, analytics, and security providers;
- customer support and communication tools;
- professional advisers, auditors, or insurers where relevant; and
- regulators, competent authorities, law enforcement bodies, or courts when legally required.
Each service provider or authorized service channel should receive access only to the data needed for its stated role. For example, a provider assisting with payment processing should not receive unrelated betting information unless that access is necessary, lawful, and proportionate.
International Transfers
Some specialist providers may process information outside Ethiopia, particularly where cloud, security, payment, or technical support services are used. If international processing occurs, Habtam Bet should apply applicable legal requirements and suitable safeguards for the secure handling of personal data. Availability and processing arrangements may depend on the provider and local requirements.
Data Storage and Retention
Betting account data is retained only for as long as reasonably necessary for account operation, financial records, legal duties, fraud prevention, dispute resolution, responsible gaming records, security investigations, and regulatory requirements. Retention periods may differ according to the type of information and the reason it was collected.
Closing an account does not always mean every record can be erased immediately. Certain information may need to be kept where required for legal, financial, security, tax, licensing, or compliance purposes. When records are no longer needed, they should be deleted, anonymised, or securely managed in accordance with applicable procedures.
Security Measures
Habtam Bet uses reasonable technical and organisational measures designed to protect personal data. These measures may include encryption where appropriate, controlled access, secure login systems, monitoring, backups, staff confidentiality obligations, fraud detection, and internal procedures for handling suspected security incidents.
Account security is also a shared responsibility. Use a strong, unique password, do not disclose login codes, and access your account only through the official domain or authorized app source. If you notice unusual activity, change your password where possible and contact support promptly through Habtam Bet login.
Step 1: Confirm that you are using the official Habtam Bet website or authorized service channel before entering account-holder information.
Step 2: Review the address, login page, and payment instructions for unexpected changes.
Step 3: Report suspicious messages, unknown transactions, or unfamiliar device activity to support without delay.
User Rights
Subject to applicable data protection laws, you may have the right to request access to your personal data, ask for inaccurate information to be corrected, seek deletion or restriction in certain circumstances, object to particular processing, or request information about how your data is handled.
To make a privacy enquiry or data rights request, use Contact Us and provide enough account information for the request to be verified securely. Some requests may be limited where Habtam Bet must retain records for legal, financial, security, fraud-prevention, responsible gaming, or regulatory reasons.
Age Restrictions and Children’s Data
Habtam Bet services are intended only for eligible adult users. We must not knowingly collect personal data from underage users. If a parent, guardian, or user believes that underage information has been submitted, they should contact support as soon as possible. Please review the Age Restriction Policy for the applicable age restriction and eligibility rules.
Responsible Gaming and Account Restrictions
Responsible gaming information may be processed to apply deposit limits, time-out measures, self-exclusion, account restrictions, and other responsible betting measures. This can include activity indicators that help identify when an account may require review under platform rules or compliance requirements.
These controls are intended to support safer participation, not to encourage additional play. Information about available options is provided on the Responsible Gaming page.
Terms, Bonuses, and Payments
This policy works alongside the platform’s Terms and Conditions, payment checks, bonus rules, and anti-fraud controls. Before providing payment or verification information, users should review the relevant conditions, including any disclosure of fees and limits, transaction limits, processing time, eligibility criteria, and withdrawal requirements.
Privacy-related processing may occur when using a Habtam Bet bonus code, placing bets through Habtam Bet sport betting, accessing Habtam Bet live, or playing available products. The information processed will depend on the feature used and the operational purpose involved.
Updates to This Policy
Habtam Bet may update this Privacy Policy when services, laws, security practices, data processing activities, or compliance requirements change. The current version published on this page will apply from its posting date. We encourage users to review this policy periodically, particularly before submitting KYC documents, changing payment details, or using new account features.
Author: Dereje Kassaye
Dereje is an editor specialising in betting research standards and content quality. He reviews evidence, sources, testing records, disclosures, ratings, and update dates. He requires every article to offer original analysis, transparent limitations, and clear value for Ethiopian readers.